Consumer Duty

Hilton Suzuki welcome the introduction of the new FCA Consumer Duty and support the FCA’s operational objectives of securing an appropriate degree of protection for consumers, protecting, and enhancing the integrity of the UK financial system, and promoting effective competition in the interests of consumers.

The FCA’s strategy, and a cornerstone of the Duty, relates to setting higher standards and putting consumers’ needs first. This aligns with Hilton Suzuki's core values: Helpfulness, Honesty and Integrity.